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A Dream Partnership Since 2014
March 29, 2019

Every company dreams of a successful partnership with their vendors or clients. MR Direct is proud to be recognized as DreamMaker Bath & Kitchen’s™ Vendor of the Month in March. The invaluable relationship between both organizations has proven to be successful over the years. We caught up with our friends at DreamMaker to learn more about their expertise and importance in the kitchen and bath industry!

Every company dreams of a successful partnership with their vendors or clients. MR Direct is proud to be recognized as DreamMaker Bath & Kitchen’s™ Vendor of the Month in March. The invaluable relationship between both organizations has proven to be successful over the years. We caught up with our friends at DreamMaker to learn more about their expertise and importance in the kitchen and bath industry!

“The DreamMaker Vendor of The Month campaign is designed to spotlight one top preferred vendor each month. It serves as a platform for our national vendor partners to share resourceful information, training, and news with our franchisees in a consistent, branded, and exclusive manner. MR Direct was selected as Vendor of The Month for March because they maintain a high level of vendor performance and engagement across our network.”

-DREAMMAKER TEAM

What makes your company stand out against the rest?

"For our franchisees, our tireless effort to serve them so they can grow their remodeling businesses. For our franchisees’ clients, a constant focus on the client experience. With over 20 years’ experience in remodeling kitchen, baths and interior spaces, we have a time-tested process that meets, and many times, exceeds our clients’ expectations. This is why we have a 96% recommendation rate from clients.*"

"For our franchisees, our tireless effort to serve them so they can grow their remodeling businesses. For our franchisees’ clients, a constant focus on the client experience. With over 20 years’ experience in remodeling kitchen, baths and interior spaces, we have a time-tested process that meets, and many times, exceeds our clients’ expectations. This is why we have a 96% recommendation rate from clients.*"

How has your business grown since it first started to now?

“Our business had experienced significant growth to over 100 locations before the Great Recession. Through that difficult time, when many remodelers were going out of business, DreamMaker maintained a business presence in many markets and survived. Since then, our business has grown to be a Top 6 National Remodeling Company by Revenue in 2018 by both Remodeling Magazine and Qualified Remodeler.”

“Our business had experienced significant growth to over 100 locations before the Great Recession. Through that difficult time, when many remodelers were going out of business, DreamMaker maintained a business presence in many markets and survived. Since then, our business has grown to be a Top 6 National Remodeling Company by Revenue in 2018 by both Remodeling Magazine and Qualified Remodeler.”

How would you describe your relationship with MR Direct?

“At corporate, we strive to provide our franchises with the best available pricing, quality, customer service, and delivery to support them with their core residential remodeling services. Our partnership with MR Direct helps us do just that with their quick-ship program, competitive pricing, and superior customer service and support. They can have an easy-to-use ordering process, high quality and cutting-edge products, excellent and reliable lead times, and minimal delivery issues. MR Direct also operates within our Code of Values; they act with integrity and are great with following up and following through with each DreamMaker account.”

“At corporate, we strive to provide our franchises with the best available pricing, quality, customer service, and delivery to support them with their core residential remodeling services. Our partnership with MR Direct helps us do just that with their quick-ship program, competitive pricing, and superior customer service and support. They can have an easy-to-use ordering process, high quality and cutting-edge products, excellent and reliable lead times, and minimal delivery issues. MR Direct also operates within our Code of Values; they act with integrity and are great with following up and following through with each DreamMaker account.”

What is some advice you can give to someone thinking about remodeling their kitchen or bath this time of the year?

"The DreamMaker team strongly urges people to use their time and money wisely. “Often times, we see clients needing to manage the contractor throughout the whole job. This option costs you less money, but more often than not, more headache because of the day to day management of the contractor. If you choose a full-service remodeling company, like DreamMaker Bath & Kitchen, the entire decision process from product selections to design are all done in the showroom. Many of our clients say ‘You aren’t the cheapest in town, but you get what you pay for.’"

Before you start, take time to think about how you use that space today and process all that you want in your new space. Whether it is a kitchen or bath remodel, the space should conform to your lifestyle and needs and not you to it. ”

"The DreamMaker team strongly urges people to use their time and money wisely. “Often times, we see clients needing to manage the contractor throughout the whole job. This option costs you less money, but more often than not, more headache because of the day to day management of the contractor. If you choose a full-service remodeling company, like DreamMaker Bath & Kitchen, the entire decision process from product selections to design are all done in the showroom. Many of our clients say ‘You aren’t the cheapest in town, but you get what you pay for.’"

Before you start, take time to think about how you use that space today and process all that you want in your new space. Whether it is a kitchen or bath remodel, the space should conform to your lifestyle and needs and not you to it. ”

“We look forward to providing the continued quality of products and service that each franchise has come to expect and depend on from MR Direct. For all franchises that have not yet experienced the MRD difference, we welcome you to put us to the test. We are confident you will not be disappointed!”

-RYAN LEACH

Assistant Operations Manager, MR Direct

MR DIRECT'S Assistant Operations Manager

*This average is from GuildQuality. *This average is from clients who our franchisees submitted surveys to and responded.