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We Are Open! - A Response to COVID-19 from MR Direct

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To our loyal customers:

We hope this message reaches you and your family in safe conditions amid the health concerns affecting our communities.

We are open and our orders are shipping but during this time please allow extra time for your projects. We want to make sure we take the proper steps to ensure the health and safety of our customers and team members. Because of this we cannot currently guarantee the shipping time displayed by our shipping calculator from all of our distribution centers at this time. Please allow a grace period of 1-2 days and plan your projects accordingly. When your order ships you will receive tracking.

We apologize for any inconvenience and appreciate your patience and understanding. If you have any questions or concerns, please contact us for further assistance.

Best regards,

The MR Direct Team

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cUPC - A Plumbing, Not Bar, Code
October 31, 2014

Most likely, anyone who hears the term "UPC" will think of that pattern of lines on the bottom of almost anything we purchase today. Well, that may be true, but in the world of plumbing products, it means something very different.

The UPC letters are an acronym for the "Uniform Plumbing Code". This code is a listing of particular specifications and guidelines set forth by the American National Standards Institute (ANSI) which are designed to assure users that products are safe for the consumer and the environment by meeting all established national and international standards. The "c" in cUPC means that the product meets the Canadian as well as the American plumbing standards.

Certification, which gives the manufacturer the right to display the cUPC logo with its product, is earned or denied through a testing process. The International Association of Plumbing and Mechanical Officials, Research and Testing Inc. (IAMPO R&T) is the premier agency assigned to verify compliance with the UPC. Products which are already on market shelves, and others removed from company stock, are inspected and tested in this lab.

Bottom line, the cUPC is designed to provide safe and sanitary plumbing products to the public. At MR Direct, we are extremely proud to note that more than 50 of our stainless steel sinks have now attained the cUPC certification, while the remainder are still being evaluated in the test center. Many of our faucets, as well, are similarly certified or are in the process becoming so. We just wanted you to know.