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We Are Open! - A Response to COVID-19 from MR Direct

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To our loyal customers:

We hope this message reaches you and your family in safe conditions amid the health concerns affecting our communities.

We are open and our orders are shipping but during this time please allow extra time for your projects. We want to make sure we take the proper steps to ensure the health and safety of our customers and team members. Because of this we cannot currently guarantee the shipping time displayed by our shipping calculator from all of our distribution centers at this time. Please allow a grace period of 1-2 days and plan your projects accordingly. When your order ships you will receive tracking.

We apologize for any inconvenience and appreciate your patience and understanding. If you have any questions or concerns, please contact us for further assistance.

Best regards,

The MR Direct Team

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MR Direct Moves
August 2, 2012

A new office building for MR Direct means more room to grow. As our company continues to expand, we wish to provide customers with the best service possible. With the construction of our new office building underway, we are excited to make the move to a more integral office environment complete with a full showroom. Once the construction is complete and we have fully transferred, we welcome everyone to visit our new home.

The new building will be equipped with new technology to better serve our customers, as well as a more inviting lobby. With more space, we will have the freedom to continuously grow our line of merchandise and provide each customer with a variety of options. Having a larger, more inviting office area will help to make both our staff and visiting customers feel welcome.

Inside the new office area will be a full showroom to display our entire line of sinks and faucets. Everything from our stainless steel kitchen sinks to our shower faucet sets will be ready for customers to experience first-hand. Our touch-screen catalog will also be displayed for more interactive involvement. Providing our customers with a showroom will allow them to feel at ease when shopping.