We Are Open! - A Response to COVID-19 from MR Direct

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To our loyal customers:

We hope this message reaches you and your family in safe conditions amid the health concerns affecting our communities.

We are open and our orders are shipping but during this time please allow extra time for your projects. We want to make sure we take the proper steps to ensure the health and safety of our customers and team members. Because of this we cannot currently guarantee the shipping time displayed by our shipping calculator from all of our distribution centers at this time. Please allow a grace period of 2-4 days and plan your projects accordingly. When your order ships you will receive tracking.

We apologize for any inconvenience and appreciate your patience and understanding. If you have any questions or concerns, please contact us for further assistance.

Best regards,

The MR Direct Team


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Price Changes for the Copper Sinks
December 9, 2014

MR Direct copper kitchen sinks are as compelling as they ever were. Constructed from the purest mined copper available, each model is finished by the hands of a skilled artisan. Not one of the hammer marks seen on each model are pressed into the metal by mass-production machinery. Instead, they are punched by individuals, one stroke at a time. This is a highly-skilled, labor-intensive process which is difficult to accelerate, but which results in a truly beautiful, one-of-a-kind sink.

It seems many consumers appreciate this craftsmanship, as our factory can barely keep up with the orders we have been receiving. Although we tried to escape the laws of supply and demand, we regretfully cannot do so any longer. Therefore, the pricing structure of the MR Direct copper kitchen sinks has had to incur an increase. This does not affect the pricing of copper bathroom basins at this time.

MR Direct understands that this may cause a hardship for your business, and we are truly sympathetic to any inconvenience this action may cause. We had refrained from any increases in price, for any of our products, for quite some time; but production costs and time now prohibit any further delay.

MR Direct has always strived to offer our customers the best products at the best prices, and we are certain that we still meet these goals.

We hope you appreciate MR Direct's efforts to be as direct and upfront as possible about this change. Please contact your MR Direct representative to avoid any disruption to your business, and thank you for being a loyal customer.

Check below for a list of affected sinks.