We Are Open! - A Response to COVID-19 from MR Direct

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To our loyal customers:

We hope this message reaches you and your family in safe conditions amid the health concerns affecting our communities.

We are open and our orders are shipping but during this time please allow extra time for your projects. We want to make sure we take the proper steps to ensure the health and safety of our customers and team members. Because of this we cannot currently guarantee the shipping time displayed by our shipping calculator from all of our distribution centers at this time. Please allow a grace period of 2-4 days and plan your projects accordingly. When your order ships you will receive tracking.

We apologize for any inconvenience and appreciate your patience and understanding. If you have any questions or concerns, please contact us for further assistance.

Best regards,

The MR Direct Team


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Pricing Updates
October 3, 2012

Dear Loyal Customer:

On September 28th, the United States government announced an Anti-Dumping law that will place duties on all stamped stainless steel sinks imported from China. This Anti-Dumping case has been in discussion for a while, and as of Monday, October 8th, a 60% tariff will be applied to all stamped stainless steel sinks. Unfortunately, we have no choice but to raise stainless steel prices.

Our 90 degree and apron style stainless steel sinks will not be included with this tariff because they are manufactured by hand. Our stock of Stone, Copper, Bronze, TruGranite, Porcelain and Glass continues to grow and may be a suitable alternative for your customer base.

MR Direct understands that this may cause hardships for your business, and we are truly sorry for the inconvenience. We are making every effort to ease this transition. Starting immediately:

  • MR Direct will offer 30 day terms to all customers. To receive these terms, please call our customer service team as soon as possible to obtain and return a credit application for setup prior to future orders.
  • If you choose to pay by credit card or echeck, we will pass along an immediate 3% discount on your order.
  • MR Direct is launching 3 aggressively budget-priced stainless steel sinks, all having the same cutout. Each of these sinks is priced at $97.00 and will be very competitive in this new sink market.

Please note if you have special pricing it will no longer apply and we recommend contacting your representative to reconfigure your pricing details. We want to work with you to maintain your business, as it is very important to us.

MR Direct is working towards a competitive American alternative for stainless steel sinks and we will be making announcements as soon as we can assure the most competitive pricing for American made sinks.

Click here for a list of affected sinks.