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We Are Open! - A Response to COVID-19 from MR Direct

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To our loyal customers:

We hope this message reaches you and your family in safe conditions amid the health concerns affecting our communities.

We are open and our orders are shipping but during this time please allow extra time for your projects. We want to make sure we take the proper steps to ensure the health and safety of our customers and team members. Because of this we cannot currently guarantee the shipping time displayed by our shipping calculator from all of our distribution centers at this time. Please allow a grace period of 2-3 days and plan your projects accordingly. When your order ships you will receive tracking.

We apologize for any inconvenience and appreciate your patience and understanding. If you have any questions or concerns, please contact us for further assistance.

Best regards,

The MR Direct Team

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Features & Benefits
To search the Frequently Asked Questions (FAQs), view Below
Sustainability
Bamboo is a highly sustainable material choice because it is able to grow and regenerate at an extremely rapid rate. While the shoots and leaves of bamboo grow above ground, the roots and stems of bamboo grow underground, so the bamboo shoots can be cut down without killing the plant. In addition, bamboo shoots grow as much as a foot per day and can be regularly harvested.
Treatment
Each bamboo sink is treated with varnish sealer to ensure the natural material remains waterproof. The sealer provides a finished look that works to highlight the warm hues and patterns that live naturally within bamboo.

Where are we shipping to?

To provide you with the most accurate timeframes possible please provide your location.

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United States

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Pre-Purchase Questions
  • How are your bamboo sinks mounted?
    Our bamboo sinks are vessel sinks which sit on top of the vanity or countertop.
  • Do your bamboo sinks have an overflow?
    No, our bamboo sinks do not have an overflow.
  • Do I need a special faucet and drain for a vessel sink?
    Yes, all vessel sinks require a vessel faucet and a vessel pop-up drain or grid drain. Waterfall faucets are available for all bamboo, glass, and stone vessel sinks.
  • How do I clean my bamboo sink?
    • Keep Bamboo Beautiful

      Proper care and regularly cleaning your bamboo sink will ensure lasting beauty. Never use harsh chemicals on natural bamboo and follow this tip to clean without causing damage.

      Instructions

      1. Mix a mild soap with water.
      2. Using a soft sponge, scrub the mixture around your entire sink in a circular motion.
      3. Rinse immediately with pure water and dry.

      Supplies Needed

      To achieve the best results, we recommend using Murphy Oil Soap®.

      Mild Soap

      Soft Sponge

      Microfiber Cloth

    • Clean Bamboo With Vinegar

      Harsh chemicals should never be used on a natural bamboo sink. Use this tip as an alternative to routine cleaning if you don’t have access to a proper mild soap.

      Instructions

      1. Make a mixture of 1 ounce of white vinegar to 1 quart of water.
      2. With a soft sponge, scrub the mixture around your entire sink in a circular motion.
      3. Rinse immediately with pure water and dry.

      Supplies Needed

      Vinegar

      Soft Sponge

      Microfiber Cloth

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