SUPPORT
Pre-Purchase Questions
-
Do I need a special faucet and drain for a vessel sink?Yes, all vessel sinks require a vessel faucet and a vessel pop-up drain or grid drain. Waterfall faucets are available for all bamboo, glass, and stone vessel sinks.
-
Do I need to purchase the optional base plate?You will only need to purchase the optional base plate if you have an existing three-hole cutout.
-
Are MR Direct faucets cast or drilled from solid materials?All of our faucets are more durable than casted faucets because they are drilled from solid brass and contain copper waterways
-
What does pressure balancing do?The pressure balancing device automatically adjusts for temperature fluctuations when hot or cold water is diverted from the shower. For example, when a toilet is flushed the pressure balancing device prevents the person in the shower from being scalded by hot water or suddenly frozen by cold water.
-
What is the limited temperature stop?The limited temperature stop feature is an adjustable precautionary feature that allows for a shower’s maximum hot water level to be set, ultimately preventing scalding hot water from being released.
-
What is the water flow regulator?Most commonly used in commercial settings, the water flow regulator promotes water conservation by enabling a maximum water flow to be set.
-
How do I clean my faucet?
Sparkling Faucets
It’s easy to overlook the importance of cleaning your faucet, so use this easy tip once a week to prevent mineral deposits from forming and keep your faucets sparkling.
Instructions
- Make a mixture using mild soap and water.
- Using a soft sponge, gently rub the mixture around the entire faucet.
- Rinse immediately with pure water and dry.
Supplies Needed
For best results, we recommend using Bar Keepers Friend®.
Mild Soap
Soft Sponge
Microfiber Cloth