Thank you for your business over the years. We are no longer accepting orders for MR Direct products. Please visit Elkay Where to Buy for your sink and faucet needs. For any warranty related questions related to Mr. Direct, Polaris, Sir Faucet and Solera brands please reach out to consumer@elkay.com or 1-800-223-5529.

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Discover DIY How-To's, design inspiration & more!

Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

Immerse Yourself In Our Latest Stories

Discover DIY How-To's, design inspiration & more!

Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

Immerse Yourself In Our Latest Stories

Discover DIY How-To's, design inspiration & more!

Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

About MR Direct

Our philosophy is simple. We believe everyone should be able to purchase high-quality, stylish products at reasonable prices. That's why we offer over 400 products, ranging in styles from our high-end vessel sinks to our traditional farmhouse apron line. We provide you with numerous, money-saving options so you can do more than just afford the home of your dreams.

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Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

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Warranties
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FAQs
  • MR Direct Limited Lifetime Warranty
    MR Direct warrants to the original purchaser that our sinks and faucets will be free from defects in material and workmanship under normal use for the lifetime of the product. MR Direct may elect to repair or replace any defective MR Direct product covered by our warranty. Faucets purchased from MR Direct prior to the year 2012, and any discontinued faucets, are not covered under this warranty unless an original invoice is provided.

    Our warranty does not cover defects caused by misuse, abuse, negligence, alterations, environmental conditions, outdoor or other improper installation, storage and handling; nor any labor expenses.

    From time to time we will change design specifications and materials as conditions require and improvements are developed. We have no obligation to incorporate such changes in products we previously manufactured.

    This warranty is in lieu of any and all other warranties, express or implied, including any warranties of merchantability and of fitness for a particular purpose; and excludes any incidental or consequential damages. No representative has the authority to change or enlarge the above warranty.

    This warranty is only valid in the United States of America. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
  • One-Year Accessory Warranty
    MR Direct warrants to the original purchaser that all of our accessories will be free from defects in material and workmanship under normal use for one full year. Our warranty does not cover defects caused by misuse, abuse, negligence, alterations, environmental conditions, outdoor or other improper installation, storage and handling; nor any labor expenses. MR Direct may elect to repair or replace any defective MR Direct accessory covered by our warranty.
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