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We Are Open! - A Response to COVID-19 from MR Direct

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To our loyal customers:

We hope this message reaches you and your family in safe conditions amid the health concerns affecting our communities.

We are open and our orders are shipping but during this time please allow extra time for your projects. We want to make sure we take the proper steps to ensure the health and safety of our customers and team members. Because of this we cannot currently guarantee the shipping time displayed by our shipping calculator from all of our distribution centers at this time. Please allow a grace period of 5-7 days and plan your projects accordingly. When your order ships you will receive tracking.

We apologize for any inconvenience and appreciate your patience and understanding. If you have any questions or concerns, please contact us for further assistance.

Best regards,

The MR Direct Team

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Immerse Yourself In Our Latest Stories

Discover DIY How-To's, design inspiration & more!

Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

Immerse Yourself In Our Latest Stories

Discover DIY How-To's, design inspiration & more!

Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

Immerse Yourself In Our Latest Stories

Discover DIY How-To's, design inspiration & more!

Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

About MR Direct

Our philosophy is simple. We believe everyone should be able to purchase high-quality, stylish products at reasonable prices. That's why we offer over 400 products, ranging in styles from our high-end vessel sinks to our traditional farmhouse apron line. We provide you with numerous, money-saving options so you can do more than just afford the home of your dreams.

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Your Home. Your Style.

Browse trending styles and create a space that is functional, beautiful, and built for everyday life.

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Warranties
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FAQs
  • MR Direct Limited Lifetime Warranty
    MR Direct warrants to the original purchaser that our sinks and faucets will be free from defects in material and workmanship under normal use for the lifetime of the product. MR Direct may elect to repair or replace any defective MR Direct product covered by our warranty. Faucets purchased from MR Direct prior to the year 2012, and any discontinued faucets, are not covered under this warranty unless an original invoice is provided.

    Our warranty does not cover defects caused by misuse, abuse, negligence, alterations, environmental conditions, outdoor or other improper installation, storage and handling; nor any labor expenses.

    From time to time we will change design specifications and materials as conditions require and improvements are developed. We have no obligation to incorporate such changes in products we previously manufactured.

    This warranty is in lieu of any and all other warranties, express or implied, including any warranties of merchantability and of fitness for a particular purpose; and excludes any incidental or consequential damages. No representative has the authority to change or enlarge the above warranty.

    This warranty is only valid in the United States of America. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
  • One-Year Accessory Warranty
    MR Direct warrants to the original purchaser that all of our accessories will be free from defects in material and workmanship under normal use for one full year. Our warranty does not cover defects caused by misuse, abuse, negligence, alterations, environmental conditions, outdoor or other improper installation, storage and handling; nor any labor expenses. MR Direct may elect to repair or replace any defective MR Direct accessory covered by our warranty.
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